1. Nature of Services

Pallete.online provides professional image consulting services, including color analysis, style consultations, personal branding guidance, wardrobe recommendations, and related advisory services. As our services are digital and personalized in nature, traditional product returns are not applicable.

2. Cancellation Policy

Clients may request cancellation before the scheduled consultation or before the service work has commenced. Cancellation requests should be submitted through our official communication channels.

3. Refund Policy

• Refund requests will be reviewed on a case-by-case basis.
• Once a consultation has been completed or personalized recommendations have been delivered, refunds may not be provided.
• If a service cannot be delivered due to circumstances on our end, an appropriate refund or rescheduling option may be offered.
• Refund processing time may vary depending on the payment method used.

4. Non-Refundable Services

The following services are generally non-refundable:

• Completed consultations
• Personalized color analysis reports
• Style recommendations and image assessments
• Digital documents or materials already delivered
• Any customized services specifically prepared for the client

5. Rescheduling

If you are unable to attend your scheduled consultation, you may request a rescheduling in advance. Approval of rescheduling requests will depend on availability.

6. Return Policy

Since Pallete.online primarily offers digital and consulting services, physical product returns are not applicable.

7. Contact Us

If you have any questions regarding this Refund and Return Policy, please contact us:

Website: https://pallete.online
Email: support@pallete.online

By purchasing services from Pallete.online, you acknowledge that you have read and agreed to this Refund and Return Policy.